

The open door
Just wanted to pass on this interesting tidbit in case you wanted to prevent some distractions. Read the full article The door code DOOR...


How do you get repeat business
How do you get repeat business....? Well trained employees of course


Bring back service
Everyone apparently has a book inside them if they choose to write one. As a by-product of 21 years in the hospitality industry i'd...


Leadership mindset
I have been on a long journey trying to find some kind of unified theory or leadership......in other words one thing that makes all the...


Planned work vs unplanned work
I love the idea of the Manager on deck program mentioned on the WWA seminar, 25 Ways to Increase Your Park's Safety George Deines, City...


How to hire self managed people
When things are a bit hectic and several things seem to be going downhill I tell myself, ‘My job would be so easy if I didn’t have to...


WOW word of wisdom
Delegation You can delegate the work but not the accountability!


AQUATICS & RECREATION SPECIALIST GUIDE TO CALCIUM HARDNESS
Contributor: Ivana Stojkovic Calcium hardness in commercial Swimming pools is often overlooked by experienced pool operators and not...


Sexist No Diving Sign
I'd never seen this before but even No Diving signs are not gender neutral


Apologies, but its kind of funny though
firstly i apologize if you received mass emails yesterday. i truly hope it didn't disturb you because i know it woke me up. i just hired...